Enhance Mulia Hotel Brunei services with constant exploring of new heights & ideas as our innovative pioneers.
Operations Managers plays a pivotal role in overseeing & ensuring that the overall operation of the hotel is running smoothly consistently. An Operations Manager is in charge of the functional and efficient management of the workforce, quality control, safety measure, productivity & opportunities of the hotel. Operation Managers will carry out duties as our company spokesperson, improve operational procedures & system, devise new opportunities to expand system & carry out supervisory duty in agreement with company’s policies and relevant measures.
Human resource possess significant responsibilities for recruiting, screening, interviewing & recognizing prospects for all hotel department based on business needs. Further duties include administering employee relations, compensations and benefit plans, overseeing employee attendance & working schedules, including paid time off, overtime and breaks.
The role of a hotel duty manager is to ensure the hotel runs smoothly when the Operation Manager or General Manager is unavailable. A duty manager must always be ready to deal with any situation that may arise and resolve it in a calm professional manner. Ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Responsible for VIP movement in the Hotel.
The primary responsibility of the public relations executive is to plan and execute annual public relations and marketing activities to support the business objectives of the hotel. The primary aim of a hotel PR officer is to increase market awareness and media coverage.